Security Awareness Training

Your Firewall Doesn’t Open Email Your Employees Do

MFA, EDR, and backups protect your systems. They do nothing the moment someone on your team clicks a convincing link.

AI-generated phishing now makes up the majority of attempts businesses face — Delvetek trains your team to catch it, tests them on a recurring schedule, and gives you the reporting that insurers and clients now expect to see.

Employees in a security awareness training session led by Delvetek

// THE PROBLEM:

The Best Technical Controls Still Have a Human Gap

Every layer of Invisible Configuration Debt Delvetek finds and fixes — MFA, admin roles, backups, endpoint protection — sits on top of one control that no software can fully automate: whether the person reading an email recognizes it as an attack.

AI-driven phishing now accounts for the large majority of phishing attempts businesses face, and these messages are convincing enough that a caught attempt is often described as a “near miss” rather than something staff were trained to expect.

Cyber insurers and client security questionnaires have caught up to this reality — many now ask directly whether staff receive regular, documented security awareness training, not just whether a policy exists.

// WHAT'S INCLUDED

Toronto, ON

Toronto's IT Providers Talk Security. We Show You The Gaps — In Writing.

Managed IT and cybersecurity for Toronto SMBs, benchmarked against CCCS, CIS, and NIST — built aroundthe Insurability & Contract-Readiness Protocol, not a generic "proactive monitoring" pitch.

Recurring Phishing Simulations

Realistic, ongoing phishing tests — including AI-generated lures — sent on a recurring schedule, not a single annual test everyone remembers to be careful for.

Employee Training Modules

Short, plain-English modules covering phishing, credential theft, social engineering, and safe data handling — built for people who don’t want to become security experts.

Reporting & Documentation

Individual and company-wide click rates, reporting rates, and improvement trends — the exact documentation insurers and client questionnaires ask for.

Targeted Follow-Up Coaching

Employees who click get immediate, specific coaching at the point of failure — not a generic annual lecture.

Onboarding Integration

New hires enrolled automatically so training coverage never has a gap.

Quarterly Trend Reporting

Training results tracked over time alongside Secure Score and vulnerability data for a complete risk picture.

// Why This Is Different

Generic annual compliance training satisfies a checkbox and little else — employees remember to be cautious for a week and forget the rest of the year. Delvetek runs this as a recurring program with real, current phishing patterns, individual accountability, and documented improvement — the same standard of rigor applied to every other layer of the Insurability & Contract-Readiness Protocol.

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// OBJECTIONS ADDRESSED:

“Our staff are careful — we haven’t had a problem.”

A caught phishing attempt is a warning shot, not proof the risk is handled. AI-generated phishing is built to beat careful readers, not careless ones.

“We don’t want to waste employee time on training.”

Modules are short and role-relevant, and simulations run in the background — the time cost is minutes, not hours.

“This feels like a compliance checkbox, not real protection.”

Recurring, documented, individually-tracked training is what insurers and client questionnaires specifically check for — the documentation is the protection.

Trusted by

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WHY TORONTO BUSINESSES CHOOSE DELVETEK

Built around what insurers and clients actually check for

1

Insurability & Contract-Readiness Protocol

Every engagement benchmarked against CCCS, CIS, and NIST baseline controls — a written answer, not a verbal assurance.

2

Certified engineering team

Azure Solutions Architect Expert, Azure Cybersecurity Architect Expert, CISSP, CCNP Security, and PCNSE-certified.

3

Partner-backed stack

Microsoft, Veeam, and SentinelOne partner status behind every deployment — not a single-vendor patchwork.

4

Fixed-fee, fully documented

No surprise invoices. Every engagement produces a report you can hand to an insurer, auditor, or client directly.

Toronto's Financial District runs on scrutiny — your IT should already be ready for it

Toronto is home to one of the country's densest concentrations of legal, accounting, and financial services firms — from Bay Street to the Financial District. Businesses here face client security questionnaires, vendor risk assessments, and insurer requirements more often than most, and generic MSP promises don't hold up under that scrutiny.

Delvetek benchmarks every engagement against CCCS, CIS, and NIST baseline controls, so when a client or insurer asks what's actually in place, there's a written answer — not a verbal one.

→ See how we work with Toronto's legal and accounting firms specifically (links to the Legal industry vertical page once published).

FREE ASSESSMENT

A clear IT roadmap, not a sales pitch dressed as an audit

The Insurability & Contract-Readiness Assessment shows exactly where configuration debt exists — unenforced MFA, admin sprawl, untested backups — and what it would take to close each gap, in a letter-grade report you can act on immediately.

Our Services

SERVICES

Managed IT & cybersecurity for Toronto businesses

Managed Services

Comprehensive IT management and 24/7 monitoring to keep your systems running at peak performance.

Managed IT Services

Managed Network Security

Managed Office 365 & Azure

Managed AWS Infrastructure

Consulting

Expert advice from industry professionals, no project is too big or small for us.

Cloud Consulting

Migration to Cloud

Office 365 Migration

Digital Transformation

Cybersecurity

Safeguard your business and get the peace of mind you need.

Consult

Identify

Protect

Recover

Solutions

Custom technology solutions tailored to your business needs.

Nutanix

Modern workplace

Office 365 Lockdown

AI & Co-Pilot

Hear What Our Clients Have to Say

"Delvetek team is professional, responsive, and knowledgeable. They quickly address issues, provide reliable solutions, and ensure our systems run smoothly. Highly recommended for any business looking for dependable IT support and managed services."

Threat IQ Inc

"As an insurance company, we've partnered with Delvetek to manage our IT operations for over 15 years. Their highly skilled team has consistently met and exceeded project expectations. They've truly earned our trust as our go-to partner for all things IT."

Maximum Insurance Adjusters

"We have engaged Delvetek for various IT projects and consulting services at Amica. Their team consistently delivers excellent, top-tier results. The Delvetek team is knowledgeable, responsive, and committed to providing high-quality service. It's a pleasure working with a partner we can truly rely on."

Amica Senior Lifestyles

Get Your Phishing Risk Baseline

Employee training results feed directly into the Insurability &

Contract-Readiness Assessment as a required control category.

Get ahead of your IT problems instead of reacting to them.

Find out what's actually configured — before an insurer or client does

Book a free Insurability & Contract-Readiness Assessment for your Toronto business.